Employee guidelines

Learn essential tips for successful teleworking

Employee guidelines

If you are interested in teleworking or already a teleworker, you are not alone! Here are some guidelines and tips to help you become effective and successful at teleworking.

Take employee telework training

Telework related training opportunities are listed on this site in the Find Training page. Additionally, your department may also have training in areas of telework processes and policy, so be sure to look those up and become informed.

Prepare to telework

There are many things to do to prepare to telework.

  • Meet with your Manager or Supervisor to set expectations.
  • Review your plans for your alternate work location with your Supervisor. You will want to ensure that you have a location identified that is as free from distractions as possible. Additionally, you will want to ensure that any personal responsibilities do not affect your normal work duties or professionalism. For additional information refer to Telework better.
  • Ensure you have the proper equipment to get started including an effective work environment and internet access at your alternate work site.
    • If you have questions regarding what you will need for internet bandwidth, consult with your supervisor.
  • Be familiar with best practices to ensure information assets are secure.
    • Be familiar with your department’s Acceptable Use Policy.
    • Be sure to complete your department’s annual Information Security and Privacy Awareness training.
  • Review ergonomic guidelines to ensure your workspace is set up as ergonomically correct as possible.
  • Install and test any telework software for meetings and communication, such as Microsoft Teams. Technical help and guidance are available to help you effectively work remotely. Consult with your supervisor to determine what collaboration technology you will need to use.
  • Familiarize yourself with best practices for communication, physical safety guidelines, etiquette and effective meeting management.

Engage in telework

Maintain Established Performance Standards

The best way to maintain the approval to telework is to consistently meet or exceed the level of performance you have delivered prior to your start of teleworking. Manage your work and time to deliver the same results and continue to provide a high level of customer service. Request coaching and mentoring from your manager if you experience any difficulties in meeting expectations. Let your manager know as soon as you have any technical difficulties so that you can work together to get them resolved as soon as possible.

Ensure Effective Communication

Be sure to observe any communication practices you and your supervisor agreed to. Ensure that you are reachable by your supervisor and teammates and that you are able to attend necessary meetings just as if you were in the office.

Practice proactive communication with your supervisor. If you are having difficulty completing assignments, let your supervisor know and ask for what you need. Be prepared to come into the office if requested.

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